Start from zero. Shop with confidence, not anxiety.
For your first orders, stick to the big, well-known marketplaces. Strongest buyer protection, clear returns, support that actually answers.
Real name, real address, a strong unique password. Turn on OTP login alerts. Never share an OTP with anyone — real support never asks for it.
Check the seller rating and reviews — the 1-star ones most of all. Look at customer photos. A price far below everyone else is a warning, not a bargain.
Cash on Delivery first: you pay only when the product is in your hands. Later, UPI — and never approve a collect request you did not start.
Before you pay, find the return line on the page. '7-day replacement' should be stated clearly. If a listing hides it, close the tab.
Fake sale links over WhatsApp and SMS are a favourite festive-season trick. Install shopping apps only from the official app store.
Compare the price with one other seller. Check size, dimensions and model number. Read the return window — then order.
Pick one low-value item you actually need, from a well-rated seller, pay COD. That one smooth order teaches you more than any guide.
Safe accounts, smart sellers, refunds and your rights — everything a first-time shopper in India needs to know.